Viamo is dedicated to helping organizations harness information and communication technologies (ICT) for large scale, high-impact development projects.
With offices in Washington D.C., and across Africa and Asia, we assist our partners to overcome implementation challenges by maximizing the use of ICT to improve efficiencies and productivity.
Viamo is firmly committed to partnering with innovators and projects that have the capacity to set forth change on both the community and global level.
Through the utilization of ICT, we intend to assist in reaching and engaging with beneficiaries, stakeholders, and project implementers.
We focus on three important areas of Information & Communication Technology for Development.
Mobile data collection for organizations in the developing world;
Free, on-demand information available on simple mobile phones and smartphones;
Mobile-to-mobile research of key informants for project monitoring and beneficiary feedback.
Reporting to the Country Representative for Mozambique, this position will be based in Maputo. This position might require up to 25% travel to Viamo project sites in Mozambique.
Your role is to manage all of Viamo’s activities on our USAID portfolio, which currently consists of Efficiencies for Clinical HIV Outcomes (ECHO), Alcançar (Quality Health Initiative), Transform Nutrition, but will expand as Viamo’s footprint does.
This will include supervising Project Managers, providing support, building capacity, ensuring deliverables and reporting requirements are met and Viamo is fully contractually compliant.
The Head of Programs is a senior member of the Mozambique team, and plays a crucial role in supporting the overall mission of Viamo.
1. Partner Management
Be the primary point of contact for USAID and primes (FHI 360, Abt Associates, ADPP, and others);
Provide close assistance to these partners for the effective use of Viamo’s services in the domains of health, health system strengthening, SBC, education and other sectors as they arise;
Monitor stakeholder ICT4D needs according to project objectives and adapt programming and budgets as required;
Inform partners of new services and product improvements;
Solicit and document partner feedback, including needs and expectations to inform the ongoing development of Viamo’s offerings.
2. Project Implementation
Oversee the establishment of annual work plans and quarterly / monthly deliverables for the program in partnership with Viamo’s Project Managers;
Monitor and contribute to the implementation of work plans according to the established time lines;
Oversee and complete monthly / quarterly / annual narrative and financial reports (with support from Viamo’s finance team);
Facilitate trainings and 321 content development / validation workshops;
Supervise qualitative and quantitative research and other field activities;
Contribute to Viamo Mozambique’s institutional knowledge by leading case studies, impact evaluations, etc. as needed.
3. Innovation and Service Development
Propose and pilot new service offerings to include in Viamo’s suite of ICT products;
Provide input for the continued success of Viamo’s service offerings : 3-2-1 Service, a mobile-phone based information service for the population (dial 84321 on Movitel to test the service!);
Digital communication campaigns and engagement solutions on any mobile device;Mobile surveys to gather feedback from project beneficiaries, collect data from nationally representative cohorts, and conduct field research;
Document and share lessons learned and best practices with Viamo’s international team of program staff;Contribute to the development and implementation of Viamo’s annual strategic objectives.
Successful candidates for this position will have :
Exemplary project management skills and the ability to manage a portfolio of large, complex projects;
Experience managing USAID-funded projects;
Experience working with national and local stakeholders in Mozambique;
Demonstrated ability to multitask and prioritize, creating and implementing common project management tools such as Gantt charts, work-plans, etc;
Experience in ICT4D desirable. Mastery of computers and mobile technology; knowledge of common software packages and an ability to quickly learn and master new software;
Proven ability to create and manage complex budgets;
Proven ability to work independently; flexibility and willingness to adapt to new tasks as needed;
Good common sense and ability to approach situations and challenges with a creative and open mind;
Bottom line focus and solution-oriented;
Excellent attention to detail and thoroughness;
Excellent oral and written communication skills in English and Portuguese;
Communication skills in local languages desirable;
Experience in social behavior change communication desirable.
Reports to Country Representative.
Purpose + Ambition
We are solving one of the world’s toughest challenges : connecting organizations to people in low-resource settings in a meaningful, respectful, and equitable way.
And we’re doing it at a global scale : We aim to reach 100M unique individuals by 2021, creating a movement of more than 2,000 organizations who are using our products to engage with their end users.
Autonomy + Responsibility
Every person on our team plays a critical role in creating the organization they want to work at. Our people work with their managers to create their KPIs and are responsible for meeting their goals with little direct oversight.
As a distributed team, we work extra hard to stay connected. We have meetings with participants across 15 time zones and use a combination of tools to collaborate across departments and countries.