IT Manager
Abt Associates
há 18 horas
source : Indevjobs


  • Abt Associates seeks a qualified IT Manager to support the International Health Division.
  • The IT Assistant 9 / Information Technology Specialist manages the CHASS Project’s computer network at the central headquarters office and any remote offices.
  • Key Roles and Responsibilities

  • Provide technical support for major and / or urgent problems with LAN or any of its components (server crash, firewall, virus attack, hard drive failure, etc.
  • Reimage and join laptops to the domain

  • Provide on-call assistance to individuals as needed.
  • Work with Tier2 support (Abt IT) to resolve issues as required
  • Perform Window Server maintenance and administration, including installing Windows 2008 patches and upgrades (Service Packs).
  • Monitoring server logs and perform necessary operations to ensure the proper state of the systems.
  • Monitor that the Symantec Antivirus software and virus definition updates are being deployed to the server and client PCs.
  • Ensure that any PC deployed to the field has the project standard antivirus protection and is configured to receive virus definition updates via Internet / Symantec LiveUpdate.

    Run a weekly antivirus status report from the Symantec Antivirus Console.

  • Perform File Server backups (weekly full backup, daily incremental on file server, and monthly backups of file server and users data).
  • Using Symantec BackupExec 2010, confirm scheduled backup jobs are successful. In conjunction with International IT, perform quarterly data recover validation from backup.

  • Monitoring site firewall, managing VPN accounts, if any.
  • Monitor File Server (Group Policy, NTFS permissions, EFS).
  • LAN Administration : creating and modifying user accounts and privileges / rights (for network and exchange); managing disk space, printer queues, and internet connection;
  • and updating antivirus software and definition files.

  • Perform desktop and laptop computer support, including performing routine preventive maintenance (disk scan, deleting temp files, defragmentation, etc.
  • installing software patches and upgrades, troubleshooting hardware or software problems; and ensuring users are backing up their data files on the server.

  • Provide basic training of MS Office 2007 / 2010 products.
  • Monthly conference call and written summary report (format to be provided) with Abt Associates International IT Management.
  • Review monthly activity, articulate and implement Action Plans relating to identified IT needs.

    Preferred Skills / Prerequisites

  • Bachelor’s Degree in Computer Science, Computer Programming, or other IT-related field.
  • At least 4 years of relevant professional experience in IT network administration in a Windows NT environment, including internet access support.
  • Ability to manage and provide technical oversight to junior programmers and consultants.
  • A comprehensive ability to work in collaboration with high level managers and technical advisors.
  • A demonstrated ability to work independently.
  • English language proficiency.
  • Minimum Qualifications

  • 4+ years of experience and master degree (computer science, programming or related areas preferred) or the equivalent combination of education and experience.
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